Refund & Delivery

This page outlines general information about delivery and returns for orders placed with Amayaah. It is intended as a general guide and may be updated from time to time.

Order Processing

Orders are typically reviewed and prepared once confirmed. Processing times may vary depending on the item, its availability, and any customisation involved.

Delivery

We aim to arrange delivery in a timely and careful manner. Delivery timelines may vary based on location, courier partners, and other factors beyond our control. Tracking details, where available, may be shared once an order is dispatched.

Shipping Charges

Any applicable shipping charges will be indicated at checkout or communicated where relevant.

Returns & Refunds

Requests for returns or refunds are considered on a case-by-case basis. Where a return is accepted, items may need to be unused and in their original condition and packaging. Any applicable refund may be processed through the original method of payment where possible.

Damaged or Incorrect Items

If an item arrives damaged or is not as expected, please reach out to us with relevant details and photographs so we can look into the matter.

Cancellations

Requests to cancel or modify an order may be accommodated where possible, depending on the status of the order.

Contact

For any questions regarding delivery or returns, please reach out to us through our Contact page.